Guardiola and the happiest day of his life (Man City 1, Liverpool 1)

Two UEFA Champions League, three La Liga, three Bundesliga, two Copa  del Rey, two DFB-Pokal, three UEFA Super Cups and three FIFA Club World Cups.

Guardiola has had some good days.

His happiest day?

A 1-1 draw at home that marginally increases City’s chances of finishing in the top 4.

It is “one of the days in my career I am proud of the most” and the “happiest day of my life as a manager”.

Why is he so proud?

Pe.PNG

The performance.

And his use of an ascending tricolon – a set of three terms, increasing in force – gives rhetorical weight to his assessment of the performance, “How we fight, how we run, how we put our spirit out”.

But it is the context of the performance that is everything for Pep.

“It is the conditions we play that game, out of the Champions league, Liverpool are one of the best teams and how we played them”.

Of course defeat to Monaco in mid-week had not been a happy day.

Anyone listening to a radio was invited to call in and express their doubts and reservations about Guardiola.

No qualifications, experience or insight needed to criticise one of the most successful managers in the history of the game.

Given this criticism, Pep uses this performance as an opportunity to commit himself and the team to “want to do something good in the next 2-3 years, we always play to win, to counter-attack, to respect our spectators.”

Leadership communication lesson

Every leader will face setbacks in any enterprise. One communication response it to control the narrative through your choice of time-frame. By looking to the years ahead, you can shift people’s focus from the setback – and the attendant seeking of blame – to an assumed positive future. By extending the time frame you also make any setback appear smaller in scale. It’s a smart response to a difficult communication challenge.

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Author: Andrew Ball

Andrew Ball works for Deloitte, the world's largest professional services firm, specialising in leadership communications. He watches as much sport as his wife and three children will allow.

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