So this is how the 25 game unbeaten run ended.
A run that had seen the club move from the depths of despair in sixth to the dizzying heights of fifth.
In his post-match interview Mourinho wants to focus our attention on two aspects, the performance and the limitations on his squad.
He does this through braggadocio – elevating his praise for his players.
“I like individual performances and I also like the collective performance.”
“I cannot ask more from players who play not one second of football in the last seven weeks.”
“Jones, Smalling, Mata – amazing.”
“The kid the same – amazing job.”
“We were good, well organised, played well, deserved to win and Arsenal were not better than us.”
“The game was totally under control.”
He ends with a joke at Arsenal’s expense and one that reminds every listener of his success as a manager.
“Finally, I leave the stadium with the Arsenal fans happy. It is the first time I see them smile and see them enjoy.”
Leadership communication lesson
Humour is a powerful communication tool. It stimulates emotions and builds on a common set of assumptions or knowledge between you and your audience – in this case Mourinho’s record against Wenger. Get your joke wrong, however, and you will lose the audience. If you are preparing for a speech or presentation and want to use humour, make sure you have tested it in advance. Ask a colleague the question, “Is it funny?” and, if not, cull it.